Last Updated: 31 December 2025

Privacy Policy

At Main St Locksmith, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how Main St Locksmith ("we," "us," or "our") collects, uses, shares, and protects the personal information you provide when using our services or visiting our website. We are located in Sayville, NY, USA, and are dedicated to serving our community with professional and trustworthy locksmith services.

Information We Collect

We collect various types of information to provide and improve our locksmith services.

Information You Provide Directly

When you contact Main St Locksmith for services, request a quote, fill out a contact form on our website, or communicate with us via phone or email, you may provide us with the following personal information: * Contact Information: Your name, email address, phone number, and physical address (including property details for service appointments). * Service-Related Information: Details about the locksmith service you require (e.g., type of lock, vehicle make/model for automotive locksmith services, property access information, key details). * Payment Information: If you make a payment for our services, we or our third-party payment processors will collect your payment card details or other financial information. Main St Locksmith itself does not store full payment card details. * Communication Records: Copies of correspondence when you contact us with inquiries, feedback, or support requests.

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity: * Usage Data: Your IP address, browser type and version, operating system, referring website, pages you view on our site, time and date of your visit, and other diagnostic data. * Location Information: We may infer your general location from your IP address for analytical purposes to understand our website's geographic audience.

How We Use Your Information

Main St Locksmith uses the collected information for the following purposes: * To Provide Locksmith Services: To schedule appointments, dispatch technicians, perform requested locksmith services (e.g., lock repair, key duplication, emergency lockout assistance, security system installation), and process transactions. * Communication: To respond to your inquiries, provide service updates, send appointment reminders, and communicate about our services. * Improve Our Services: To understand how our services are used and to improve the quality, efficiency, and safety of our locksmith operations and website experience. * Marketing and Promotions: To send you promotional materials about Main St Locksmith's services, special offers, or other information we think may be of interest to you, where permitted by law and in accordance with your preferences. You may opt out of receiving marketing communications at any time. * Security and Fraud Prevention: To protect the security and integrity of Main St Locksmith, our customers, and our services, including preventing fraud and unauthorized access. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

Data Protection and Security

Main St Locksmith implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Given the sensitive nature of locksmith services, we take extra precautions to safeguard your property and access details. These measures include: * Encryption: Using encryption technologies where appropriate for data transmission. * Access Controls: Restricting access to personal information to authorized employees and contractors who need the information to perform their job duties. * Physical Security: Maintaining physical safeguards for our offices and data storage. * Secure Practices: Training our staff on privacy and security protocols specific to the locksmith industry.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Main St Locksmith cannot guarantee its absolute security.

Third-Party Services

Main St Locksmith may engage third-party companies and individuals to facilitate our services ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

* Website Analytics: We use Google Analytics to monitor and analyze the use of our website. Google Analytics uses cookies to collect information about your interactions with our website, such as the pages you visit and the time spent on each page. This data helps us improve our website and services. You can learn more about Google's privacy practices at policies.google.com/privacy. * Payment Processors: For processing payments, we partner with secure third-party payment gateways. When you make a payment, your financial information is handled directly by these processors, and Main St Locksmith does not store your full credit card details. * Scheduling and Communication Tools: We may use third-party tools for scheduling appointments or managing customer communications.

Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies (e.g., pixels, web beacons) to enhance your browsing experience, analyze website traffic, and personalize content. * Cookies: Small data files stored on your device that help us remember your preferences, track your activity on our site, and improve site functionality. * Types of Cookies We Use: * Essential Cookies: Necessary for the website to function correctly (e.g., enabling navigation, remembering items in a shopping cart if applicable). * Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps us improve the user experience. * Marketing/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to use some portions of our website.

Your Privacy Rights

As a US-based business, Main St Locksmith respects your privacy rights. Depending on your state of residence, you may have specific rights regarding your personal information under applicable privacy laws, such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), among others. These rights may include: * Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. * Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request that we correct inaccurate personal information about you. * Right to Opt-Out of the Sale or Sharing of Personal Information: Main St Locksmith does not sell your personal information in the traditional sense for monetary value. However, some sharing of data for cross-context behavioral advertising may be considered a "sale" or "sharing" under certain state laws. You have the right to opt-out of such activities. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request to protect your personal information.

Data Retention

Main St Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This may include retaining information for: * Providing requested locksmith services. * Maintaining business records for tax or audit purposes. * Resolving disputes or enforcing our agreements. * Responding to legal requests.

When your personal information is no longer needed for these purposes, we will securely dispose of it in accordance with our data retention policies and applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 13. Main St Locksmith does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

Main St Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact Main St Locksmith:

Main St Locksmith 10 Main St Sayville, NY 11782 Email: info@locksmithsayville.com